User Research

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User Research

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Great products come from intelligent observation and sensitive user research

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User Research

Great products come from intelligent observation and sensitive user research

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User Research

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Inspired Usability will take you beyond the often cursory market research to a deep understanding of the issues, motivation and needs of your users. This awareness of users’ complex world, both practical and emotional, will allow you to take your project to the next level.

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User research does not have to be expensive. It works alongside your valuable existing networks and builds on the understanding you already have of your users and your products. Our extensive range of quantitative and qualitative methods will inform your design from concept to design freeze.

Our methods include:

Contextual Analysis and Design Ethnography

Observation of users in their environment to understand what they really do, and not just what they say they do can uncover latent design opportunities. To help you better understand the context of use, workflows and mental models, we carry out fieldwork worldwide to provide you with a rich understanding of your users, stakeholders and environment.

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Diary Studies

Many drug delivering devices involve user interaction over different periods of time, depending on a number of external factors. Understanding how these devices co-exist with people’s lives can give you rich design insights to improve the design decisions you make. Diary studies, whether paper based or digital, are a great way to understand how people with long-term conditions use their medical devices.

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Contextual Analysis and Design Ethnography

Diary Studies

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Disease Specific Research

If you want to know more about a specific condition Inspired Usability can carry out desk-based research using a range of sources such as social media and patient forums/charities. We can also carry out interviews with key opinion leaders in person or remotely.

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Disease Specific Research

Focus Groups and One-to-One Interviews

Focus groups or one-to-one interviews are another way to help you understand your users. We can run sessions in-home or a research centre to help you uncover more about the people you are designing your products for.

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Focus Groups and One-to-One Interviews

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first=”true”][fusion_imageframe image_id=”3448|full” max_width=”” sticky_max_width=”” skip_lazy_load=”” style_type=”” blur=”” stylecolor=”” hover_type=”zoomin” bordersize=”” bordercolor=”” borderradius=”” align_medium=”none” align_small=”none” align=”center” margin_top=”” margin_right=”” margin_bottom=”” margin_left=”” lightbox=”no” gallery_id=”” lightbox_image=”” lightbox_image_id=”” alt=”workshop facilitation” link=”” linktarget=”_self” hide_on_mobile=”small-visibility,medium-visibility,large-visibility” sticky_display=”normal,sticky” class=”” id=”” animation_type=”” animation_direction=”left” animation_speed=”0.3″ animation_offset=”” filter_hue=”0″ filter_saturation=”100″ filter_brightness=”100″ filter_contrast=”100″ filter_invert=”0″ filter_sepia=”0″ filter_opacity=”100″ filter_blur=”0″ filter_hue_hover=”0″ filter_saturation_hover=”100″ filter_brightness_hover=”100″ filter_contrast_hover=”100″ filter_invert_hover=”0″ filter_sepia_hover=”0″ filter_opacity_hover=”100″ 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Co-design and Workshop Facilitation

End users may not be able to design their own products, but they offer crucial feedback on what does and does not work for them. We have experience in facilitating design and feedback, and have found this process provides valuable insight. We facilitate workshops and co-design sessions with your team and end users to provide new concepts and design solutions for your next generation of medical devices and combination products.

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Co-design and Workshop Facilitation

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